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FAQs

Instructions & information for working with DART Learning

Please – Clear your browser cache history, using these instructions, then follow steps 2 to 7 below:

Chrome & Edge. 

1. Press [Cntrl, Shift & Delete] keys simultaneously, which will bring up [Clear Browsing Data] window 

2. Toggle the first option to [All Time] and click on [Clear Data] button

Apple Mac OS Safari: 

1: From the Safari Menu bar, select [Safari] option  

2: Select the [Clear History…] from the dropdown menu 

3: Select [Clear History] button 

4: Close and relaunch Safari 

Internet Explorer. 

1. Press [Cntrl, Shift & Delete] keys simultaneously, which will bring up [Deleting Browsing History] window 

2. Untick the ‘preserve favourites’  

3. Tick all other boxes 

4. Click on [Delete] button, waiting for completed message to appear at bottom of browser.  

IMPORTANT – Once complete you MUST close down all instances of your browser and restart browser for Clearing of Cache to take effect 

1.       Clearing browser cache 

2.       Go to https://dartlearning.org.au 

3.       Select ‘Login / Register’ button in the top menu bar 

4.       If you are a DoE staff member, select the Single Sign On (SSO) logon option on the left. 

5.       Department SSO logon page will present.  Enter your DoE credentials 

6.       If prompted to update your profile, enter the mandatory fields and save 

7.       You will now be able to navigate and register to the event of your choice. 

  • Once logged into DART Learning https://dartlearning.org.au/
  • Dropdown the list next to your name and select MANAGE MY BOOKING to view your full list

SShot - Manage My Bookings - Dropdown Near Name

  • Once logged into DART Learning https://dartlearning.org.au/
  • Dropdown the list next to your name and select MANAGE MY BOOKINGS
  • Next to the event you wish to cancel, dropdown the list of ACTIONS
  • Click on view/edit booking button
  • Within the booking, next to each attendee you wish to cancel, change the RSVP status to Not going
  • Save your changes by clicking on the UPDATE BOOKING button. This will cancel your booking

*IMPORTANT PLEASE NOTE* – If you don’t find your booking listed, this is because the provider is using their site to book through. You will need to contact them directly to cancel your booking (refer to your booking confirmation email or the event provider details found under the JOINING THE EVENT TAB)

SShot - How to cancel a booking

It is recommended students have an adult supervisor present during live interactive events. Often it is based on the type of excursion, content providers will have there own privacy policy and will advise participants of requirements.

*We ask attendees to behave in a respectful manner during live interactions or disciplinary actions, removal from events may be implemented.

DART Learning virtual excursions are open to all teachers, parents and students who have reliable internet and devices. 

Live Event – Scheduled
Providers list Live One-off Event/Excursions on a set date and time, open to all teachers/parents to book into with either:
* Two-way video – From presenter and return video from participants
or
* One-way video – Streaming with or without a chat facility

Live Event – By Request
A teacher/parent contacts a content provider and can requests an excursion on a specific day and time. The provider may stipulate a range of dates, times which can be selected from. These excursions are usually between one provider to one teacher/parent (a whole class or a home-schooled student).
*We ask attendees to behave in a respectful manner during live interactions or disciplinary actions, removal from events may be implemented.

On Demand – Limited
A recorded event/workshop only available for a limited time (set date range)
Providers list an event/workshop with a link to a previously run event and they decide the access timeframe, it will not be made available indefinitely.

On Demand – Unlimited
A recorded event/workshop available for an unlimited time.
Providers list a previously run event/workshop for an unfixed timeframe determined by the provider themselves.

  • Check you have your link/PW if required handy
  • Test your equipment prior viewing event/workshop
  • Avoid possible glare on screen, close blinds etc and potentially turn off some lighting
  • Set, Adjust your camera, try fill the screen as much as possible with people rather than with furniture, walls or floor
  • For microphones not fixed, ensure they are at least 1 metre away from the camera/endpoint and not near any other electronic equipment otherwise audio might be affected
  • Keep microphones muted until invited to speak by the presenter. Mute microphone again directly after speaking. There is always peripheral noise at schools and microphones pick up everything. This is a big distraction to the presenter and other participating schools.
  • During open events, there can be large numbers of participating schools. It is helpful for you to have your questions ready before the Q&A section of the presentation. If you think of a question, and it is not an appropriate time to ask, please write the question down so you don’t forget!

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Like us on Facebook and follow us on Yammer.

Our subscribers are the first to find out about our latest events.

You can always Search For Excursions on our website too. 

If it is an excursion that you would like to offer to other schools and you would like to see it promoted on the DART Learning website please contact the DART Learning team.